Payment Policy

Effective Date: January 17, 2025

At LuxeOpulencee Lux Era, we strive to provide a seamless and secure shopping experience for our customers. This Payment Policy outlines the accepted payment methods, payment processing procedures, and security measures we have in place to ensure your transactions are safe and efficient.

1. Accepted Payment Methods

We accept a variety of secure payment methods to make your shopping experience convenient. The following payment methods are accepted on our website luxeopulencee.com:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can pay using your PayPal account, which provides an additional layer of security during the checkout process.
  • Apple Pay and Google Pay: For customers using compatible devices, we offer fast and secure payment options through Apple Pay and Google Pay.
  • Shop Pay: Shop Pay offers customers the option to save their payment details for quicker checkout, along with other payment plans and options.

Note: We do not accept checks, money orders, or cash on delivery.

2. Order Processing

Once you complete your purchase and provide payment, we will process your order. Payment will be verified and authorized through our secure payment processor. If there are any issues with your payment (e.g., insufficient funds, expired card, or payment declines), we will notify you and may ask for a different payment method.

  • Order Confirmation: After your payment is successfully processed, you will receive an order confirmation email containing details about your order.
  • Payment Authorization: Payment is authorized at the time of purchase, but funds will only be captured once your items are ready to be shipped.

3. Payment Security

We take your security seriously. All transactions made on LuxeOpulencee Lux Era’s website are processed through SSL (Secure Socket Layer) encryption, which protects your sensitive payment information. We also comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your personal and payment data is kept safe.

  • Encryption: Your payment information is encrypted during transmission to protect it from unauthorized access.
  • Secure Checkout: Our secure checkout process is designed to ensure that your payment details remain confidential.
  • Fraud Prevention: We use advanced fraud prevention measures to protect both you and our business from fraudulent transactions.

4. Sales Tax

Sales tax will be applied to orders shipped to applicable states or regions based on local laws and regulations. The applicable tax rate will be calculated at checkout and added to the total price of your order.

  • U.S. Orders: Sales tax will be calculated based on the shipping address in the U.S. and is automatically added to your order during checkout.
  • International Orders: For international orders, any customs duties, taxes, or fees are the responsibility of the customer and will be collected by the local customs authorities.

5. Payment Declines

If your payment is declined for any reason (e.g., insufficient funds, incorrect payment details), we will notify you via email. In such cases, we recommend verifying your payment details and resubmitting the payment. If payment cannot be successfully processed after multiple attempts, your order may be canceled.

6. Payment for Pre-Orders and Backorders

For pre-orders or backorders, payment is typically collected at the time the order is placed. You will be notified when your item becomes available and is ready to ship. Pre-orders are subject to availability, and you will be refunded if the product is unavailable or out of stock.

7. Currency and International Payments

  • Currency: All prices on LuxeOpulencee Lux Era are listed in USD (U.S. Dollars). If you are shopping from a different country, your credit card company or payment provider will handle the conversion of your payment to the local currency.
  • International Payments: International customers may be subject to additional processing fees or foreign transaction fees charged by their payment provider or bank. Please check with your bank or credit card provider for more information about international transaction fees.

8. Order Cancellation

If you wish to cancel your order after payment has been made, please contact us immediately at infor@luxeopulencee.com or 512-252-7925. Once your order is processed and shipped, cancellations are no longer possible. In cases where the order has already been shipped, you can refer to our Refund and Returns Policy for instructions on returning the item.

9. Contact Us

If you have any questions regarding payment, please feel free to contact our customer service team. We are here to help you with any issues or inquiries regarding your payment.

LuxeOpulencee Lux Era
Phone: 512-252-7925
Email: infor@luxeopulencee.com
Website: https://luxeopulencee.com

Thank you for shopping with LuxeOpulencee Lux Era. We are committed to ensuring your payment experience is secure, efficient, and hassle-free!