Privacy Policy

Effective Date: January 17, 2025

At LuxeOpulencee Lux Era, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website luxeopulencee.com and make purchases from our store. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website, create an account, or make a purchase, we collect certain personal information. This information helps us improve your shopping experience and process your orders. The types of information we collect include:

  • Personal Identification Information:
    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit/debit card details, PayPal, etc.)
  • Non-Personal Identification Information:
    • IP address
    • Browser type
    • Device information
    • Cookies and tracking data (see Section 4 for more details)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To process your orders, manage payments, and ship your items to the correct address.
  • Customer Service: To communicate with you regarding your orders, respond to inquiries, and provide customer support.
  • Marketing and Promotions: We may use your contact information to send you promotional offers, newsletters, or updates about our products and services. You can opt-out of marketing communications at any time by unsubscribing from our emails or contacting us directly.
  • Website Improvement: To analyze usage patterns and improve the functionality and content of our website, ensuring a better user experience.
  • Security and Fraud Prevention: To help protect your data, prevent fraudulent activities, and secure your transactions.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information. These measures include:

  • SSL Encryption: We use SSL (Secure Socket Layer) technology to encrypt your sensitive information, such as payment details, during transmission over the internet.
  • Payment Security: All payment transactions are processed through secure, third-party payment processors like PayPal or Stripe, which adhere to strict security protocols to ensure the protection of your financial data.

While we take every precaution to protect your information, please understand that no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

4. Use of Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small files placed on your device to collect non-personal information such as:

  • Browsing preferences
  • Device type
  • Location
  • Interaction with our website

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

5. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with processing orders, payment processing, shipping, marketing, and website maintenance. These service providers are obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to a subpoena, legal request, or to protect our rights, property, or the safety of others.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We encourage you to review their privacy policies, as we have no control over and assume no responsibility for the content, privacy practices, or security of third-party websites.

7. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request corrections or updates to any inaccurate or incomplete data.
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
  • Opt-out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at infor@luxeopulencee.com or 512-252-7925.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete that information. If you are a parent or guardian and believe that we have collected personal information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:

LuxeOpulencee Lux Era
Address: 2290 Sundown Lane, Austin, Texas, United States
Phone: 512-252-7925
Email: infor@luxeopulencee.com
Website: https://luxeopulencee.com

Thank you for shopping with LuxeOpulencee Lux Era. We value your privacy and are committed to safeguarding your personal information.